Vital Guard Pharma LLC
Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website, online services, and customer portal operated by Vital Guard Pharma LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website, submitting an account application, or placing orders through our platform, you agree to be bound by these Terms. If you do not agree, you should not use the website or services.
2. Eligibility and Business Use Only
Our website and services are intended solely for business and professional use. By using this website, you represent that:
- You are acting on behalf of a business or professional entity
- You are authorized to bind your organization to these Terms
- All information you provide is accurate and complete
⚠ We reserve the right to deny, suspend, or terminate access at our discretion.
3. Account Registration and Access
3.1 Account Application
Access to pricing, ordering, and certain services requires an approved business account.
- Submission of an application does not guarantee approval
- We may request additional documentation to verify eligibility
- Approval timelines may vary
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity conducted under your account
- Notifying us immediately of any unauthorized access or suspected misuse
We are not responsible for losses resulting from unauthorized use of your account.
4. Orders and Acceptance
4.1 Order Placement
Orders may be placed through:
- Our online portal
- Other authorized ordering methods as approved by Vital Guard Pharma LLC
All orders are subject to:
- Product availability
- Order acceptance by us
4.2 Order Acceptance
An order is not considered accepted until:
- It is confirmed by us in writing, or
- The order has been shipped
We reserve the right to reject or cancel orders at any time, including due to pricing errors, product unavailability, or supply limitations.
5. Pricing and Payment Terms
- Prices are subject to change without notice unless otherwise agreed in writing
- Customer-specific pricing may apply based on account type or agreement
- Applicable taxes, shipping, and handling charges will be added to your order total
- Payment is due upon receipt of invoice unless a credit account has been established and approved in writing
- Accepted payment methods include check, ACH/bank transfer, and major credit cards
- Accounts with Net 30 terms must maintain payments within the agreed period
- Late payments may result in interest charges of 1.5% per month or the maximum rate permitted by law, whichever is lower
- Continued late payment may result in suspension or termination of account access
6. Shipping, Delivery, and Risk of Loss
- Shipping methods and carriers are determined by Vital Guard Pharma LLC unless otherwise agreed in writing
- Delivery dates provided are estimates only and are not guaranteed
- Risk of loss and title to products transfer to the customer upon shipment from our facility
- Vital Guard Pharma LLC is not responsible for delays caused by carriers, weather, or circumstances beyond our control
7. Returns and Cancellations
All returns and cancellations are subject to our Return Policy.
- Prior written authorization is required before returning any products
- Certain items, including temperature-sensitive, controlled, or special-order products, may be non-returnable
- Approved returns may be subject to a restocking fee of up to 20%
- Products must be returned in original, unopened condition to be eligible for credit
For full details, please contact our customer service team.
8. Product Use and Regulatory Compliance
Products sold by Vital Guard Pharma LLC are intended for use by qualified professionals and/or as permitted by applicable federal, state, and local laws and regulations.
You are responsible for:
- Ensuring proper use, storage, and handling of all products
- Full compliance with all applicable federal, state, and local laws and regulations
- Obtaining any required licenses, permits, approvals, or authorizations prior to purchasing or using products
We do not provide medical, clinical, or professional advice of any kind.
9. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, software, design, and layout, is the property of Vital Guard Pharma LLC or its licensors and is protected by applicable intellectual property laws.
You may not copy, modify, distribute, reproduce, or use any content from this website without prior written permission from Vital Guard Pharma LLC.
10. Prohibited Uses
You agree not to:
- Use the website for any unlawful or unauthorized purpose
- Attempt to gain unauthorized access to any systems, accounts, or data
- Interfere with or disrupt website operation or security
- Submit false, misleading, or fraudulent information
- Use automated tools, bots, or scrapers without prior written authorization
- Resell or redistribute products in violation of applicable laws or agreements
We reserve the right to investigate and take appropriate legal action for any violations.
11. Disclaimer of Warranties
The website, services, and all content are provided on an “as is” and “as available” basis without warranties of any kind.
To the fullest extent permitted by law, Vital Guard Pharma LLC disclaims all warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of content
We do not warrant uninterrupted, error-free, or secure operation of the website or services.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Vital Guard Pharma LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website or services, even if advised of the possibility of such damages.
Our total cumulative liability to you for any claims arising under these Terms shall not exceed the total amount paid by you for products or services in the twelve (12) months preceding the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Vital Guard Pharma LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the website or services
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Any third-party claims resulting from your actions or omissions
14. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this website, you also agree to the terms of our Privacy Policy. Please review it at your website’s /privacy-policy page.
15. Termination
We may suspend or terminate your access to the website or services at any time, with or without notice, for any violation of these Terms, or for any business, legal, or security reasons. Upon termination, all provisions of these Terms which by their nature should survive will remain in effect.
16. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law provisions.
Any disputes arising out of or related to these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in Milwaukee County, Wisconsin. You consent to the personal jurisdiction of such courts.
17. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website with an updated “Last Updated” date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms.
18. Contact Information
Questions about these Terms? Contact us
Vital Guard Pharma LLC
📧 Email legal@vitalguardpharma.com
Phone 414-307-4834
📍 Address 123 Innovation Drive, Suite 400 Milwaukee, WI 53202 United States