How to Order
Who Can Order
Vital Guard Pharma is a wholesale distributor serving licensed healthcare facilities and professionals. To maintain supply chain integrity, we verify the licensure of every account before fulfilling orders.
- Licensed Pharmacies (Retail & Hospital)
- Medical Clinics & Private Practices
- Durable Medical Equipment (DME) Suppliers
Ordering Options
Online Portal
24/7 access to our full catalog, real-time inventory, and order tracking. The fastest way to place and manage orders.
Phone Ordering
Speak directly with your dedicated account representative to place orders or discuss specific product needs.
Email Ordering
Submit purchase orders directly via email. Ideal for facilities with established procurement processes.
Online Ordering Process
Get started in 5 simple steps.
Apply for Account
Submit your business license and details.
Get Approved
We verify compliance quickly.
Order Online
Access wholesale pricing and inventory.
Track & Receive
Fast, secure delivery to your facility.
Track & Receive
Fast, secure delivery to your facility.
Account Setup & Approval
We take compliance seriously. To ensure a smooth setup process, please have your documentation ready. Our team reviews all applications to verify licensure and business legitimacy.
Typical Approval Timeline
Most accounts are approved within 1-2 business days upon receipt of all required documents.
Required Information
- Valid State Pharmacy or Facility License
- DEA Registration (if ordering controlled substances)
- State Sales Tax Exemption Certificate (if applicable)
- Authorized Purchaser Information
Online Ordering Process
Phone Ordering
Speak directly with your dedicated account representative to place orders or discuss specific product needs.
Payment Methods
We accept ACH, major credit cards, and checks. Secure online payment options are available through the portal.
Credit Terms
Net payment terms may be available for qualifying accounts subject to credit approval.
Shipping & Delivery
- Next-Day Delivery: Available for orders placed before cutoff times.
- Secure Packaging: Temperature-controlled packaging for sensitive items.
- Real-Time Tracking: Monitor your shipment from our warehouse to your door.
Returns & Order Issues
Reordering Made Easy
Order History
View past invoices and quickly reorder previously purchased items.
Saved Lists
Create custom favorites lists for your most frequently used products.
Quick SKU Entry
Know what you need? Use our quick entry tool to build orders in seconds.
Need Help Ordering?
Our customer support team is ready to assist you with account setup, product questions, or order placement.
Ready to Streamline Your Supply Chain?
Join the growing network of Wisconsin healthcare providers who trust Vital Guard Pharma.