Vital Guard Pharma LLC
Privacy Policy
Vital Guard Pharma LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our online services, or interact with us in a business capacity.
This policy applies to:
- Visitors to our website
- Businesses applying for or maintaining an account
- Authorized users of our online ordering portal
- Communications with sales, customer service, or support teams
2. Information We Collect
2.1 Information You Provide to Us
We may collect information that you voluntarily provide, including but not limited to:
- Business name and contact details
- Authorized user names, titles, phone numbers, and email addresses
- Billing and shipping addresses
- Account application information
- Login credentials (username and password)
- Order, invoice, and transaction information
- Communications with our team (emails, forms, chat messages)
2.2 Information Collected Automatically
When you access our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on the site
- Referring URLs
- Cookies and similar tracking technologies
This information is used to improve website functionality, security, and user experience.
3. How We Use Your Information
We use the information we collect to:
- Process account applications and manage business relationships
- Provide access to our online portal and services
- Process orders, payments, shipping, and returns
- Communicate regarding products, services, and account-related matters
- Respond to inquiries and provide customer support
- Improve website performance, content, and usability
- Comply with legal, regulatory, and contractual obligations
- Protect against fraud, misuse, or unauthorized access
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember user preferences
- Improve site performance and analytics
- Support security and authentication
Upon your first visit, you will be presented with a cookie consent notice allowing you to accept or decline non-essential cookies. You may also adjust your browser settings to refuse cookies at any time; however, some features of the website may not function properly if cookies are disabled.
5. How We Share Information
⚠ We do not sell personal information.
We may share information in the following circumstances:
- With service providers and vendors who perform services on our behalf (e.g., hosting, payment processing, shipping, analytics)
- With partners or affiliates when necessary to provide requested services
- To comply with applicable laws, regulations, or legal processes
- To protect the rights, property, or safety of Vital Guard Pharma LLC, our customers, or others
- In connection with a business transaction such as a merger, acquisition, or sale of assets
All third parties are required to protect information and use it only for authorized purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Healthcare and Sensitive Information Disclaimer
Vital Guard Pharma LLC does not knowingly collect protected health information (PHI) from patients through this website unless explicitly stated and governed by a separate agreement.
Business users should not submit patient-identifiable health information through general website forms unless specifically instructed to do so.
8. Data Retention
We retain information for as long as necessary to:
- Fulfill business and contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information and applicable laws.
9. Your Rights and Choices
Depending on applicable laws, you may have the right to:
- Request access to the information we maintain about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain information
- Opt out of non-essential communications
California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. To submit a verifiable request, please contact us using the information below.
To exercise any of your rights, please contact us using the information provided in Section 14.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.
11. Children’s Privacy
Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted indicates acceptance of the revised policy.
13. Governing Law
This Privacy Policy is governed by the laws of the State of Wisconsin, United States, without regard to its conflict of law provisions. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Wisconsin.
14. Contact Information
Questions? Reach out to us
Vital Guard Pharma LLC
📧 Email privacy@vitalguardpharma.com
Phone 414-307-4834
📍 Address 123 Innovation Drive, Suite 400 Milwaukee, WI 53202 United States